How to Fix Microsoft Outlook Not Working – A Complete Guide

Summary: Are you an active Microsoft Outlook user? Have you faced some issues, such as my Hotmail is not working or Microsoft Outlook Not Working Correctly? One common symptom is Outlook’s message stating there’s no internet connection. It can be extremely irritating as it prevents sending or receiving emails.

For immediate resolution of these issues, restarting your computer and testing Outlook without an internet connection should do the trick. If still Outlook will not open Windows 10 after this step. Try repairing or reinstalling it as well as checking updates. Hopefully these steps will allow you to be up and running Outlook more quickly.

Microsoft Outlook plays an essential part in both personal and professional communication. Therefore, any issues with its use must be quickly addressed to minimize disruptions to daily tasks and responsibilities.

Symptoms of Outlook Not Working?

If Microsoft Outlook Not Working on your Windows 10 device. There may be several symptoms you’ll recognize. One common issue is that the app simply won’t load when you try to open it. You may see an error message pop up or nothing at all.

Furthermore, Outlook might freeze or crash shortly after opening up making it impossible to use properly.

Additionally, Outlook might be giving you issues when it comes to sending and receiving emails. Moreover, messages getting stuck in your outbox without ever actually being sent, or new emails failing to appear in your inbox.

Regardless of the symptoms, it would help if you remained patient and persistent when addressing the problem. With some effort and determination, Outlook should start functioning again soon enough.

Why Does Microsoft Outlook Not Working?

One common issue users might encounter with Microsoft Outlook not working is difficulty sending or receiving emails. This could be due to a variety of reasons:

  • Internet Connectivity Issues.
  • Problems with the email server.
  • Damage Outlook Files.
  • Corrupted Outlook Files.
  • Faulty Add-ins.

The Outlook application froze and became unresponsive, displaying the message “Outlook Not Responding.”

What are the Methods to Fix Hotmail Not Working Error

In this troubleshooting guide, we’ll walk you through some common issues. That can cause Microsoft Outlook to malfunction and provide solutions to help get your email back on track. So, grab a cup of coffee and let’s dive in!

Restart Microsoft Outlook Application

  1. Open the Task Manager menu by right-clicking on the Windows key.
  2. Locate Microsoft Outlook in the Apps menu and choose it.
  3. At the bottom, select the End task button to complete the action.

    restart PC

Open Outlook Application in Safe Mode

If your Outlook application is not working on Windows 10, it can be frustrating. One solution to try is load Outlook in safe mode. This mode allows the program to start without any add-ins or customizations that may be causing the issue.

When running Outlook in this manner, only its basic functions will be available, such as sending and receiving mail. It can help to identify issues related to specific components or configurations of your setup that can then be addressed directly.

Disable Add-ins program

If you’re experiencing issues with your Outlook email notification not working, it could be due to faulty add-ins. Add-ins are third-party applications that integrate with Outlook and can cause conflicts that prevent notifications from working properly.

To diagnose the issue, try disabling your add-ins one at a time and see if the problem persists.

  1. From the Outlook app, navigate to the File option at the top.
  2. Then, select Options from the side menu.
  3. Proceed by clicking Add-ins afterwards.
  4. Hit Go next to Manage COM Add-ins.
  5. Disable unnecessary add-ons in the following window.
  6. Finally click on the OK.
    Disable Add-ins program

Update Outlook Windows App

  1. Go to Outlook, hit the File tab at the top.
  2. Choose an Office account and tap on Office updates.
  3. Unfold Update options then select the Update Now button.

Repair Microsoft Office Application

  1. Hit the Windows + I keys together to open the Settings window
  2. Select the Apps & features from the menu.
  3. Scroll down until you find Microsoft 365 and click on the three-dotted menu next to it.
  4. Select Modify and choose Quick Repair.
  5. This will allow Windows to repair your Office application. Once done, restart the Outlook application.

Remove all Outlook Data Files

If you’re experiencing issues with Microsoft Outlook not working, one possible solution is to remove all Outlook data files. This can be particularly helpful if you’re encountering problems such as the program failing to open on Windows 10.

  1. Navigate to the File tab at the top of Outlook.
  2. Click on Info and further expand Account Settings.
  3. From there, select Account Settings and open Data Files.
  4. Double-click your primary account to move to the Advanced tab where you should see Outlook Data File Settings.
  5. Finally, press Compact Now before clicking OK at the bottom of the menu.

Reset Microsoft Office Application

  1. Go to Windows Settings.
  2. Click on Apps & Features in the Apps menu.
  3. Scroll down and find Microsoft Office.
  4. Click on the three-dot menu beside it, then Advanced options.
  5. Finally, select Reset from this menu.

Update Windows Operating System

Windows is the world’s most widely-used desktop OS, so it is crucial that it remains up-to-date. Microsoft offers regular updates for Windows 10, which provide security and performance enhancements. Checking regularly for these updates ensures your PC remains safe while performing optimally.

update windows program

To update your Windows 10 installation:

  1. Press the Windows key in the bottom left corner of your screen
  2. Then click Settings followed by Update & Security at the top of the Start menu.
  3. In this section you will be able to check for new cumulative or security updates that are available with one click of a button.
  4. You can also choose how many times per day Windows will automatically check for them if you’d prefer not to have to do it manually every time yourself.


In conclusion, troubleshooting Microsoft Outlook not working can be a frustrating experience. By following the above method, you should be able to fix the Hotmail not working error. With some patience and persistence, Outlook should soon be back up and running smoothly again.

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Sofia Smith is a technical content writer who has followed her passion for technology by authoring tech content at Sysvpro. Follow her on Twitter